Privacy Policy
Last updated: 20 October 2026
1. Who We Are
myHECA is a trading name of Kristina Jankauskaite, a sole trader based in Bradford, West Yorkshire.
We provide property management support services, including holiday and emergency cover, property administration and tailored property assistance.
We are responsible for the personal information we collect and use in connection with our business.
Contact details:
Email: info@myheca.com
Telephone: 07591130003
2. Information We Collect
When you contact us or submit an enquiry, we may collect:
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Your name and business name
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Email address and telephone number
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Property details relevant to your enquiry
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Information included in your messages
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Information necessary to arrange and deliver agreed services
Our website may also collect technical information, such as IP addresses and cookie data, through our website provider.
3. How We Use Your Information
We use personal information to:
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Respond to enquiries and provide quotations
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Discuss, arrange and deliver requested services
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Communicate about agreed work
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Maintain appropriate business and financial records
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Comply with legal obligations
Depending on the circumstances, we process information on the basis of our legitimate business interests, steps taken before entering into a contract, performance of a contract or legal obligations.
We do not use enquiry details to send unsolicited marketing emails.
4. Sharing Your Information
We do not sell personal information.
We may share relevant information with trusted service providers, including website and email hosting providers, or contractors where necessary to arrange agreed services.
Information is shared only where appropriate for the relevant purpose.
Some technology providers may process information outside the UK. Where required, international transfers must be covered by appropriate data protection arrangements.
5. How Long We Keep Information
Enquiries that do not lead to a service arrangement are generally retained for up to 12 months after the last relevant communication.
Where services are provided, relevant business, contractual and financial records may be retained for up to six years, or longer where legally required.
We review the information we hold and delete it when it is no longer needed.
6. Your Data Protection Rights
Depending on the circumstances, you may have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of your information
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Restrict certain processing
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Object to processing based on legitimate interests
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Request transfer of eligible information
You have the right to object to processing based on legitimate interests.
To make a request, contact info@myheca.com.
You can also raise concerns with the Information Commissioner's Office at www.ico.org.uk.
7. Cookies
Our website is hosted by Wix, which may use essential cookies necessary for the website to function.
Additional cookies may be used for analytics or other features if enabled. Where consent is required, visitors will be given an appropriate choice.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes to our services, website or legal requirements. The latest version will be published here.